Grades and conditions

Last updated: April 2026

Every serialized unit in Techfleet Sync carries a single grade letter from S down to F. The grade is the buyer-facing quality signal — it sits on every product card, filters the storefront, and drives per-grade pricing.

What each grade means

  • S — Mint. Indistinguishable from new. No signs of use under any lighting. Original box and accessories where applicable.
  • A — Near-new. Light signs of use only visible on close inspection. No scratches, dents, or cosmetic defects.
  • B — Very good. Minor cosmetic wear visible at normal viewing distance. No deep scratches or dents.
  • C — Good. Noticeable cosmetic wear — light scratches on the back or frame. Screen is clean.
  • D — Fair. Heavy cosmetic wear and/or minor screen marks. Fully functional.
  • F — Damaged or parts. Cracked, non-functional, or sold for parts only.

Grade drives price

Add a unit at a base price, and the storefront automatically adjusts the listed price by grade according to your configured step. Most merchants run an S-to-F spread of roughly 100% → 95% → 85% → 75% → 60% → 30%, but you can tune the curve per product or leave it global.

Setting the grade on a unit

  1. Open the product detail page
  2. Click Add Unit
  3. Scan or type the IMEI or serial number
  4. Pick the grade from the dropdown
  5. Fill in any per-unit attributes (battery health, carrier, color, storage)
  6. Save — the unit joins the stock list

Filtering on the storefront

Buyers see a grade filter on every category page and on the product detail page. Selecting B+ for example shows only S, A, and B units. The filter respects the buyer-link tier so wholesale buyers can restrict themselves to A-grade and above.

What grade is NOT

Grade covers overall cosmetic condition only. Functional attributes are tracked separately on each unit so buyers can filter on them independently:

  • Battery health percentage (phones and laptops)
  • Screen burn-in level (OLED displays)
  • Carrier lock status (unlocked, AT&T, Verizon, T-Mobile)
  • iCloud or Google account lock status
  • Original accessories included or not
NOTE

Consistency is everything. Stick to one grading rubric across your whole team — a B unit from your Dallas warehouse should look the same as a B from Winnipeg. Write your rubric down, print it above the intake bench, and retrain quarterly.

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