Orders & Fulfillment

Order lifecycle

From checkout to paid to fulfilled — how orders move through Techfleet Sync.

Fulfillment and shipping labels

Buy a shipping label with ShipEngine, print it, and mark the order shipped.

Refunds and cancellations

Issue partial or full refunds, cancel pending orders, and release reserved stock.

Order notes and timeline

Keep every order auditable — notes, emails, state changes, all in one place.

Checkout settings

Control tips, gift messages, terms acceptance, order notes, and more at checkout.

Service orders

Non-shippable services (repairs, diagnostics, data recovery) flow through a lighter fulfillment path.

Archiving and deleting orders

Hide completed orders from the default view with archive, or permanently delete pending and cancelled orders.